Cancellation, Rescheduling Policy
To ensure the efficient operation of the sailing school, SailNashville requires immediate notification of any requested change to scheduled courses. Notification should be made by phone and by email. Every effort will be made to reschedule your course on a space available basis to fit your schedule.
The following Cancellation/Rescheduling policy will apply:
Cancellation or Delay of Course by School:
SailNashville reserves the right to cancel or delay courses due to weather conditions and staff or equipment issues. If a class is cancelled by SailNashville, arrangements will be made to make up the class or give full-course credits to be used by the student at a later date.
Cancellation or Rescheduling by Student:
The following will apply to cancellations/rescheduling by the student.
More than 30 days from scheduled class date:
- 75% refund or 75% credit towards future course. *
More than 14 days up to 30 days from scheduled class date:
- 50% refund or 50% credit towards future course. *
Fourteen(14) days or less from scheduled class date:
- 0% refund or 0% credit towards future course. *
Only one rescheduling per student will be permitted.
Rescheduled dates are at the discretion of SailNashville.
Termination of class:
SailNashville adheres to the Metro Parks and Recreation Participants Code of Conduct, which is found at https://www.nashville.gov/departments/parks/participants-code-conduct.
Violations will result in immediate termination from the class without a refund.
Any refund or administrative change will incur a minimum of $25.00 processing fee.
*Prices for courses are subject to change over time.
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